ISO 20000 Certification in Kuwait

ISO 20000 is a standard that establishes the criteria for an organization’s IT service management (ITSM) system. The standard is meant to assist businesses in enhancing their IT service delivery and support. ISO 20000 certification verifies that an organization’s ITSM system conforms to the ISO 20000 standard. This can provide clients and other stakeholders with confidence in the company’s ability to provide high-quality IT services.

Why Get ISO 20000 Certification in Kuwait?

ISO 20000 certification is important for any organization that provides IT services. The certification demonstrates that the organization has a robust and well-managed IT service delivery system in place. It also shows that the organization is committed to the continuous improvement of its IT service delivery processes.

Organizations with ISO 20000 certification are able to consistently provide high-quality IT services to their customers. They are also able to effectively manage changes to their IT service delivery processes, ensuring that changes are implemented in a controlled and safe manner.

Benefits of ISO 20000 Certification in Kuwait

• It helps businesses to improve their service quality and operational efficiency
• It enables businesses to reduce their costs and improve their bottom line
• It helps businesses to better understand their customers’ needs and expectations
• It improves communication and coordination between different departments within a business
• It encourages businesses to adopt best practices in service management
• It provides a framework for continual improvement of a business’s IT service management system
• It enhances a business’s reputation and credibility, both internally and externally

Which Organizations Can Apply?

Any organization that provides IT services can apply for ISO 20000 certification. This includes, but is not limited to:

• Database management services
• Network support services
• Systems administration services
• Web hosting services

ISO 20000 Certification Process in Kuwait Through IAS

• Step 1: Application and Initial Documentation Review: The first step is to complete an application form and send it along with the required supporting documentation to IAS. We’ll go through the application and documentation to ensure that the organization is qualified for certification. If everything is in order, IAS will provide a quotation for certification fees.
• Step 2: Audit Planning: Once the quotation has been accepted, IAS will assign a lead auditor to develop an audit plan based on the organization’s certification scope. The audit strategy will be provided to the organization for review and approval.
• Step 3: Conducting Audit: After the audit plan is approved, IAS will conduct on-site audits to assess the organization’s compliance with the ISO 20000 standard. The auditor will interview staff and review documentation to determine whether the organization’s IT service management system meets all of the requirements of the standard.
• Step 4: Audit Report: The audit report will be prepared after the audit is completed. The report will include a list of the auditor’s findings as well as suggestions for improvement.
• Step 5: Certification Decision: If the organization is found to be in compliance with ISO 20000, IAS will issue a certificate.

Get ISO 20000 Certified in Kuwait Via IAS

IAS is a well-known ISO certification body in Kuwait. We offer a wide range of services to help organizations with their ISO 20000 certification process, including training, gap analysis, and certification. We have a team of highly trained and qualified auditors who can assist you in establishing an effective service management system and obtaining ISO 20000 certification. We provide a simple, cost-effective certification procedure that may be completed within your organization’s constraints.

Contact us today to find out more about our ISO 20000 certification services in Kuwait.